- Date: 10 May 2017
As we’ve previously discussed, the benefits of adopting a cloud-based phone system for your business carries with it plenty of logistic and financial benefits, but there are plenty of perks a hosted system provides that will thrill your IT team. While making any sort of change to your communications infrastructure can seem like a costly disruption to your workflow, even if for only a short period of time, we can recommend a cloud-based system that will help your business excel in the 21st century.
Defining Cloud-Based Phone Systems
Compared to traditional, PBX-based phone systems of yesterday, cloud-based phone systems are centralized offsite in a cloud platform, requiring no bulky, expensive in-house hardware. Calls are placed and received over an Internet connection and can be configured to work with mobile smartphones and tablets regardless of their geographic location. Cloud-based phone systems are unfazed by severe weather conditions, local power blackouts, and the dreaded “voicemail box is full” situations often presented to businesses using traditional phone systems. In addition, travelling sales teams, offsite customer service centers, and multiple locations all share the same phone system regardless of their geographic location.
Why the Cloud?
Aside from the effectiveness and efficiency that comes with a cloud-based phone system, they require almost no maintenance or management, allowing your IT staff to focus on other, more pressing projects. There’s no infrastructure costs or capital needed for the initial setup and security is handled by the provider.
Businesses with multiple locations or remote employees should consider a cloud-based phone system for the flexibility it provides. Calls are routed through the company’s existing number and extensions can be added or removed as needed. Additionally, you can utilize existing smartphones and route calls through those devices.
Benefits for Your Team
Aside from the perks listed above, there are plenty of benefits to switching from a PBX-based solution to a fully cloud-based phone system, such as:
- Seamless call transfers between landlines to mobile
- Cost-effective and scalable plans starting as low as just $9.99 per month
- Fully integrated into existing devices and technology
- Super-accurate voicemail transcriptions delivered to any device via email
- Keeps remote and travelling employees connected 24/7
The Most Important Factor
As with so many third-party business services, perhaps the most important part of switching to a cloud-based phone system is finding a partner that will help you scale and grow without difficulty or exorbitant cost increases. Virtual voicemail boxes with no limits, online voicemail management, and searchable voicemail transcriptions delivered right to your inbox are just a few of the benefits that come with a move to Phone Cloud Hub, the preferred provider of cloud-based phone systems in the United States. With a 14-day free trial and unparalleled customer support, there’s no better time than now to make the switch to a forward-thinking, scalable approach to your company’s phone systems.