- Date: 7 May 2017
There are plenty of reasons to move to a cloud-based phone service, but the least of which is it’ll help move your business to the modern world. Because cloud-based phone systems can link between multiple locations and users, it offers a single, connected solution to fielding customer calls and conducting day-to-day business. Once installed, it can be managed by an IT professional or administrator from anywhere – no additional hardware required. Voicemail inboxes never get full and all messages are transcribed and sent to any device you’re using.
With so many clear benefits of a cloud-based phone system, it’s no wonder why existing phone systems could be keeping your business in the technological stone age and holding back future growth. Here’s why:
They Serve One Purpose
Fixed-line phone systems are fine for making and receiving calls, but good luck trying to get them to work with business cell phones of 2017. Cloud systems combine phone, fax, and text communications along with voicemail, email notifications, call recording – even transcriptions of voicemails and recorded calls. Try that with your current dialer.
Call Forwarding Isn’t Pretty
Sure, call forwarding and extensions have been around nearly as long as the telephone, but what if an employee is travelling or works remotely? The complications in forwarding standard phone calls from a fixed-line system to a smartphone requires jumping through several hoops. With a cloud-based system, it’s not even a concern.
Physical Hardware Required
Installing a fix-line system for a small-to-large sized company requires the use of a PBX, or Private Branch Exchange. These take weeks to install, require special expertise, and expensive hardware. Setting up a cloud-based service is relatively easy. Just decide how many devices and users will be connected and easily add or remove them as needed.
They Offer Zero Flexibility – and They’re Expensive
No matter how committed you are to the growth and success of your company, you can’t be there 24/7. Employees who work remotely or spend time travelling for their positions may be completely disconnected from the traditional phone systems that exist back at the office, but a cloud-based phone service will keep everyone under one proverbial roof. Furthermore, traditional PBX systems are prohibitively expensive to install and maintain – especially at the outset. A cloud-based solution scales to your company’s needs and some services start at $9.99 per month. Not bad to rocket your company’s phone systems into the 21st century.
Considering a cloud-based phone system? Phone Cloud Hub offers a free 14-day trial and will walk you through the setup process. Making a move to a new phone solution can be a scary prospect. The experts at Phone Cloud Hub are here to help. Contact us today to learn more or click here to get started on your own 14-day trial to see for yourself why more and more businesses are making the switch to a cloud-based phone solution.