- Date: 10 May 2017
As we’ve previously discussed, the benefits of adopting a cloud-based phone system for your business carries with it plenty of logistic and financial benefits, but there are plenty of perks a hosted system provides that will thrill your IT team.
- Date: 7 May 2017
There are plenty of reasons to move to a cloud-based phone service, but the least of which is it’ll help move your business to the modern world. Because cloud-based phone systems can link between multiple locations and users, it offers a single, connected solution to fielding customer calls and conducting day-to-day business. Once installed, it can be managed by an IT professional or administrator from anywhere – no additional hardware required.
- Date: 24 April 2017
Companies serving the business sector have had to take a hard look at a lot of monthly costs as more affordable, scalable services have piggybacked the expansion of Internet connectivity and advanced speeds, namely enterprise email systems, in-house servers, and even office space. But unless you’re operating a retail store or otherwise rely on foot traffic to fuel your business, why are you still paying for a traditional business phone system?
- Date: 24 April 2017
A great company can only be defined by its communication skills. Whether it’s between stakeholders, clients, employees, or customers, refining your message and ensuring no balls are dropped in the process are crucial factors to achieving success. But there are simply limitless tools to help you streamline your communications in an effective, scalable manner, leaving many confused as to how some systems work – let alone whether they all work together.
- Date: 24 April 2017
Is your phone system connected to a network? If you’re using a VoIP or cloud-based phone solution, you’ve already discovered the cost-effectiveness and convenience of a scalable network phone solution. But just as email has shown us, threats to VoIP systems is no laughing matter. It’s of particular interest in the UK, which has seen nearly two-thirds of all cybersecurity breaches occur through VoIP servers.
- Date: 14 April 2017
Believe it or not, voicemail hacking isn’t just a problem for celebrities or those in the public eye. In the wake of the 2014 phone hacking scandal that rocked the U.K., the National Fraud Intelligence Bureau took note of increased action against schools, charities, and medical practices by hackers seeking to hijack or steal voicemail messages and systems.
- Date: 4 April 2017
If you own a small business, you’re likely familiar with how annoying spam calls can be – especially if you rely on inbound calls to help drive sales. Unfortunately, you’re not alone. In 2016, an estimated 20 million business hours were wasted in the United States alone due to spam calls, translating into more than $475 million annually.
- Date: 26 March 2017
Thanks to the democratization of technology and a renewed entrepreneurial spirit around the world, more and more businesses are getting started as one or two person operations as the business grows and matures. Most small business owners don’t even have physical, regular office space in the early stages, let alone dedicated support staff and administrative capabilities. Without a consistent point of contact to help keep you appraised of important messages throughout the workday, keeping all the wheels turning can be an uphill battle.
- Date: 6 March 2017
Every new technology is a boon and marks the progress of mankind. Yet, it is only after more and more people start using the innovation does some of its weaknesses become apparent. Though the hitches in no way detract from the overall usefulness of the technology, they become the mothers of invention. Time for another innovation.
Needle in a Haystack
- Date: 2 February 2017
Voice mail revolutionized telecommunications when it was first introduced in the 1970s. The ability to leave lengthy, detailed messages in a secure environment enhanced the flow of communications and businesses saved a lot of money. However, a lot has changed since then, especially the way we do business. There were a growing number of instances where timely access to voice mail was difficult, inconvenient or just not possible.
Read your Voice Mail